A Better Image
... it's more than just a Telephone Answering Service. It's a weight off your shoulders!
A telephone answering service affordable for even the smallest business, Rocket offers a complete range of telephone answering services that allow you to focus on your core business - ensuring none of your valuable customer calls go unanswered.
Kiss those hang-ups goodbye!
In these highly competitive times every call is important, and for any new client calling your company the first impression will often decide whether you will get their business or not. It can also effect the very basis on which business is conducted, handled correctly the caller will feel that their enquiry is in safe hands and often will not even attempt to contact a competitor. Handled wrong, you will have lost the initiative and at best, be pressurised into reducing your margin, at worst you might be waving them goodbye!
- Club Class Virtual Reception
- Order Taking and Fulfilment Services
Customer Service Centre - Non geographic numbers
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Why outsource to Rocket
By employing Rocket Ansa-Call to handle your calls you benefit from a team of highly skilled tele-secretaries trained to maximise every enquiry and qualify every call.
How we achieve quality standards
Not convinced? Well what do you do if you call a business and get no answer, the busy signal or a recorded message? Would you wait patiently and call back later? Like most people you would probably hang up and call the next number in the directory repeating the process until you manage to talk to a real human being.
In short- somebody else gets the business!
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If after 30 days you decide the service is not for you we will refund your subscription. You just pay for the calls and associate charges. Money back guarantee is available on selected telephone answering services marked with this symbol only - not available on Smart Packages. |
Telephone Answering Services
SMALL BUSINESS
As a small business you can’t always be available to answer the telephone. Yet in the early stages of developing your business it’s never been so important to take every call to ensure you never miss a business opportunity...
That’s where Rocket’s 24 hour telephone answering option ensures that all your telephone calls are answered by a friendly and articulate Rocketeer whether your customer calls at 3 in the afternoon, or 3 in the morning.
How we achieve quality standards
MEDIUM BUSINESS
Recruiting new staff can be not only costly but also very time consuming and your reception team, being the first point of contact within your organisation, is sometimes the hardest position to fill.
By outsourcing your telephone answering, you can reduce the headache of numerous staffing issues such as planning for sickness, peak times of call volume and holidays- not to mention the associate costs. Using Rocket allows you to control costs as you effectively only pay for the time spent on the phone. What is more our low staff turnover ensures service of the highest quality and also brings a wide variety of benefits to your company, probably most and foremost a consistent corporate image. Each call will be handled by a trained Tele-secretary and answered in your company name in a professional greeting, ensuring brand representation of the highest quality to all your customers.
CORPORATE
Rocket's 24 hour telephone answering service allows you to significantly reduce staffing costs without compromising on quality or productivity. Guaranteed.
When your business depends on the phone being picked up, staff absenteeism and unexpected peaks in call volume can be difficult to overcome
With Rocket's Call Centre and Telephone Answering Service those problems are instantly solved.
- Call Flow Technology
- Business Continuity
- Call Centre Overflow
- Media Response
- Blended Inbound & Outbound
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- Call free 24 hrs a day
0800 018 2838
outside UK call +44 1252 670699 - Join the Rocket mailing list
- Email Rocket